I’m all about you!
I believe the best gift you can give anyone is the gift of knowledge.
I enjoy helping people to make the most out of technology and enabling them to take back control. This can range from analysing and teaching new business software applications to experienced users to helping those with no experience to become comfortable with technology.
I am a proactive forward-thinking Business Analyst with the knowledge and expertise required to identify and resolve customer challenges and drive key benefits and targeted outcomes.
I have broad-based experience across Customer Service, Operations, Information Technology and Project Management. Highly analytical, I have proven my ability to elicit and define user requirements and to collaborate with a high performing team to deliver business transformations in a seamless, timely and sustainable manner.
alisondeacon.com 